About Us

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Steve is Director of Operations at Epsom & Ewell Borough Council where he is responsible for the delivery of most of the Council?s front line services. Trained as a Town Planner he has also worked for two London Borough Councils. Has had wide exposure to the functions of local government having held senior posts in several service areas as well as in the 'policy' and 'support' centre. Steve has an MBA from Henley and is a Fellow of the Royal Society of Arts. Through IDeA he has participated in peer review and peer support. Steve says 'I greatly value the IAG - it's a privilege to be part of such a vibrant network'.

Formerly Business Services Manager, London Borough of Barking & Dagenham

David has been a member of IAG since its inception in 1992, and a member of the Executive Committee since it was first introduced. He is a former Vice Chairman and is currently Honorary Treasurer. He has recently retired from the London Borough of Barking and Dagenham, after having served in Local Government for over 40 years covering operational services, departmental administration and financial support. Following eight years as Finance Manager in the Engineer's, Planning and Technical Services Department, he headed up a corporate team in the Chief Executive's Department for ten years, with overall responsibilities for the competitive tendering process in the authority. In addition, from 1999 he was responsible for introducing the authority's new duty of Best Value and commencing the implementation programme. In May 2000 David moved to the Finance Directorate to take up a newly created post of Project Manager with responsibility for the installation of a replacement IT system for all the Borough's Financial, Personnel and Payroll functions, which went live in April 2001. In 2002 he became Business Services Manager, overseeing a range of corporate activities in the Finance Department, including the support for IT system users, and overall management of Payroll, Pensions, HR, Accounts, Secretariat and Departmental Policy & Administration. During this time, he had a continuing participation in service reviews, which are at the heart of the continuous improvement regime. In 2006, he also assumed overall responsibility for all ICT systems user support and developments, together with performance management and benchmarking. Since retiring, he and his wife [Sue Wells] have set up a consultancy practice aimed particularly at the public sector with a focus on performance improvement, practical management techniques and contracting.

wells@pscas.org

trish.haill@hackneyhomes.org.uk

Having been the Head of Information Services in Housing at the London Borough of Hackney for 4 years Trish Haill has recently transferred to Hackney Homes, the Arms Length Management Organisation as Head of ICT Services for the new company. As well as having been a member of the Executive of the IAG for 4 years, Trish is also a mentor on the National Graduate Development Programme. Before joining Hackney Trish was at Chelmsford Borough Council for 17 years, having various roles including Electoral Registration Officer, Revenues Manager and Project Manager for the Chelmsford PFI project. Trish is a Prince 2 qualified Project Manager and holds the Manager's Certificate in IT Service Management (ITIL).

tony_pearson@n-kesteven.gov.uk

scarpenter@northamptonshire.gov.uk

elaine.duncan@enfield.gov.uk

Vicki has worked in the IDeA's Strategy & Development Unit for three years and her current work includes the IDeA's Local Wellbeing Project¹, cross-boundary working [eg city-regions and Multi Area Agreements] and developing related IDeA online resources [Communities of Practice and web information] including on improvement policy.   She recently spent six months setting up the IDeA's Local Area Agreement Library. On an on-going basis, her work includes horizon scanning and analysis - looking at implications and actions for local government and the IDeA. In her six and a half years at the IDeA, Vicki has also worked on Local Area Agreements [including consultancy and developing materials], Local Public Service Agreements and Best Value, performance management and measurement, including the development of sets of voluntary performance indicators and she led the Beacon Scheme theme of services for older people, producing related on and off line materials.   

¹ With the Young Foundation, the London School of Economics Centre for Economic Performance and Hertfordshire, Manchester and South Tyneside Councils.

Judi is a highly skilled and experienced facilitator who has worked with Cabinets, Chief Officers and Top Team groups in all types and levels of councils, including top performing councils and those that were really struggling with both political and managerial leadership issues, and deemed poor and weak through CPA. Before her appointment as Head of  Leadership in 2004 Judi was the first Director of the IDeA's flagship Leadership Academy Programme for three years.

Judi began her professional life in the voluntary sector as a welfare rights adviser with the Citizen?s Advice Bureau, as a counsellor with Relate and an adult literacy tutor. She spent several years teaching, counselling and developing programmes in further education for a wide range of adults and school leavers and worked on training and development programmes with teachers, lecturers and training supervisors in industry and commerce. Judi went on to develop and manage student services provision as a senior manager in two further education colleges in Hertfordshire and at Middlesex University. She then turned her attention to a major three-year project to build the Museum of Domestic Design and Architecture (MoDA), a Heritage Lottery funded scheme that is now complete and open to the public at Middlesex University.

In addition to her professional career in education Judi has 27 years experience as an elected member in administration and in opposition. She has been particularly involved with HR and Organisational Development issues, policy and member development, chairing the Human Resources and Joint Staff Consultative Committees. Currently Judi chairs her local Area Committee, through which she has developed a particular interest in community engagement and leadership, local democracy and delegated budgeting.  She was Chair of the Council in 1998/9.

Jane has been the administrator for the IAG since 1998. Previously she worked in both the public and private sector, her last position being with the London Borough of Barking & Dagenham.